Frequently Asked Questions
Everything you need to know about your Steel Toes experience.
How do I know which size to order?
We recommend checking our detailed Size Guide available on each product page. Our footwear generally runs true to size, but if you are between sizes, we suggest sizing up for the most comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund incur a small shipping and handling fee.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your new boots sooner.
Are your boots made from genuine leather?
Yes, all Steel Toes products are crafted from premium, full-grain leather and high-grade industrial materials to ensure durability and style that lasts.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Please enter your address at checkout to see if delivery is available in your region.
How should I care for my Steel Toes footwear?
To maintain the quality of your boots, we recommend cleaning them with a damp cloth and applying a leather conditioner every few months to prevent cracking and maintain water resistance.